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Registration Fee | Justification Letter |  Payment | Policies | FAQs

Registration Fee


*Those with Basic (online membership) will receive Non-Member pricing.

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Justification Letter

Do you need approval from your employer to attend Annual Conference? Let us help you make the case to leadership. Download one of our justification letter templates!

  • In-Person Plus Justification Letter
  • On-Demand Only Justification Letter

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There are two (2) options to process payment:

  • Pay immediately via credit card (OSAP accepts Visa, MasterCard, American Express, and Discover)
  • Create an invoice to be paid no later than Monday, January 16
    • You will receive a copy of your invoice via email from [email protected]If your company/employer is paying for your registration, you can forward this email to the appropriate person/department.
    • You can access your invoice at any time by following these steps:
      • Log into your account at www.osap.memberclicks.net/my-profile.
      • Under the My Profile tab, click on Invoices.
      • Under the ID column, click on the invoice number you want to access.
      • Click on the Pay Invoice button to make payment online via credit card. Click on Download Invoice to download a PDF copy.
    • OSAP can accept payment for an invoice via the following methods: 
      • Phone: Call +1 (410) 571-0003. Our office hours are Monday – Friday, 8:00 AM – 4:30 PM Eastern.
      • Check: Remit payment to the following address:

One Glenlake Parkway, NE
Suite 1200
Atlanta, GA 30328

    • Purchase Order: Submit via email to [email protected] AFTER you register online.
    • Electronic Transfer/ACH: Accounts payable department/contact person needs to reach out to OSAP directly at [email protected] BEFORE you register online.


Refund & Cancellation Policy

All participants receive access to recordings of sessions on Monday, February 13. If you are unable to attend in-person, you still have this alternative option for participating.

However, for those participating in On-Demand Only or whose schedule will no longer allow them to attend in-person and/or on-demand, all registration cancellations and refund requests must be made in writing to [email protected] by Wednesday, January 11.

  • An 80% refund of course fees will be given for cancellations received by Wednesday, December 14.
  • 50% refund of course fees will be given for cancellations received between Thursday, December 15, and Wednesday, January 11.
  • No refunds will be granted for requests sent after Wednesday, January 11. OSAP regrets that refunds will not be given for no-shows.

All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation to [email protected] no later than Wednesday, January 11. After that time, no refund considerations will be made.

We are unable to honor registration switches and/or transfers. The new participant will need to register themselves online. The original participant will need to contact us at [email protected] or +1 (410) 571-0003 to cancel the original registration.

Event Policies

Click here to view all our event policies.

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Frequently Asked Questions (FAQs)

Click here to view a full list of FAQs.

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